Frequently Asked Questions

This section has the answers to the questions most asked on creating and managing ePortfolios on this site.

Signing up and logging in

How do I sign up to become a VUMI member?

I have received a licence key in an email, what do I do now?

Dashboard

What is the Dashboard section used for?

How can the summary panel information be sorted?

My ePortfolios

How do I create a new ePortfolio?

How do I edit an existing ePortfolio?

How do I add content to my ePortfolio pages?

How do I delete an ePortfolio?

How do I rename my ePortfolio?

What is a Wallpaper?

How do I choose the most suitable images to use as an ePortfolio wallpaper?

What are shared pages?

If I update a page that’s shared, will it update the other pages?

How can I delete pages out of my ePortfolio?

Can I add files to my ePortfolio that can be downloaded?

How do I put video in my ePortfolio?

How can I view my ePortfolio?

What are reflections?

What are the differences between ePortfolio types?

How do I edit the content of a page?

How do I change the order of the content on a page?

My Repository

What is the My Repository section?

How do I upload a file?

How can I find an artifact in My Repository?

What types of files can be uploaded into My Repository?

What audio files can I put in my ePortfolio?

Why can't I edit the details of my artifact?

What is the maximum file size allowed for a file upload?

How do I put video in my ePortfolio?

How do I make a You Tube video private?

Address Book

How do I add a contact to the Address Book?

How do I edit the details of a contact in my Address Book?

How do I delete a contact in my Address Book?

How do I delete all of the contacts from my Address Book?

Feedback

What is Feedback?

How will I know if someone has left feedback on an ePortfolio page?

How do I reply to the feedback I received?

How do I archive old feedback messages?

Tracking

What is tracking?

Mail-out

How do I send my ePortfolio out?

What is the Forwarding policy?

What does the Preview mail-out button do?

How long do links to my ePortfolios stay active?

My account

What is the My Account section used for?

What happens to my ePortfolios and artifacts if I let my Premium membership lapse?

Why should I consider a Premium account?

How do I upgrade to a Premium account?

Verification

What is verification?

What happens if a verifier decides they don't want to receive any future vumi emails?

How do I request verification for an artifact?

What are the different verification statuses?

I've been asked to verify an artifact, what do I do?

Are verifier details displayed in a member’s ePortfolio?